Accessibility statement for Maida Vale Medical Centre
This accessibility statement applies to Maida Vale Medical Centre
This website is run by Healthcare Central London. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- some alt text is missing from pictures
- buttons are not descriptive enough
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Healthcare Central London on 020 7535 8300 or hcl.corporate@nhs.net
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Call 020 7286 6464
We’ll consider your request and get back to you in three working days.
If you cannot view the map on our ‘contact us’ page, call or email us Contact Us – Maida Vale
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Healthcare Central London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.1 or 2.2] AA standard.
This website is partially compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard or Web Content Accessibility Guidelines version 2.2 AA standard], due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some elements that act as buttons but use non-button tags (e.g., span, div, a) should include a role=”button” attribute. We plan to update this by March 2025.
Some pages are missing a H1 heading and the heading hierarchy is incorrect. We plan to update this by March 2025.
Some interactive elements such as links, buttons and form fields should all be navigable using the keyboard by either using a focusable element (a, button, input, etc.) or including the “tabindex” attribute that equals to “0” are not navigable by keyboard. We plan to update this by March 2025.
Some menus are not tagged for assistive technology. We plan to update this by March 2025.
Some background images that are not just for decoration purposes are missing descriptions. They should include a role=”img” attribute and an alternative text description using an “aria-label” attribute. We plan to update this by March 2025.Disproportionate burden
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we do a site review in March 2025.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 12th December 2024.
This website was last tested on 12th December against the WCAG [2.1 or 2.2] AA standard.
The test was carried out by Healthcare Central London. The most viewed pages were tested using automated testing tools by our website team.